i support organisations on

innovation
and digital transformation

Highlighting the use of digital technologies to reimagine or create new business processes, culture, and customer experiences

entrepreneurship
and management

Challenging inefficiencies, recognising the inevitable change, creating effective solutions and leading through disruption

sustainability
and leadership

Driving solutions for social and economic, environmental, and democratic development combining efforts toward positive change and transformation

through

strategic advisory
and mentorship

Providing tools and insight

for better decision making

thought leadership
and impact

Identifying opportunities for organisations

and contributing to their success

Latest updates

Take a look at my recent speaking engagements, the podcasts I host, and the Last Word column I publish.

May 17, 2024
Daily Musings: AI-driven digital health innovations

AI was a major player at the digitalhealth innovation session I led at the Macedonia2025 Summit in Skopje.

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May 16, 2024
Macedonia 2025 Summit | Skopje

I hosted a panel discussion focused on digital health innovations at the Macedonia 2025 Summit in Skopje.

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May 16, 2024
Daily musings: Macedonia 2025

This year's Macedonia2025 Summit—as always—offered some food for thought not only for Macedonian business leaders but also for those from around the globe!

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May 15, 2024
Daily musings: Hakuna Matata

Kenya has captured my heart, and this song/prayer is still lingering in my mind.

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May 12, 2024
The last word: Lessons from the wider world

Looking beyond emerging Europe can offer a new perspective on how our region can improve. 

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May 10, 2024
Elevate Africa | Narobi

I joined a roundtable at the Elevate Africa conference showcasing Kenya as an emerging global business services destination.

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May 9, 2024
No Bull Q&A: Andrew Wrobel on BPO in Moldova

Andrew Wrobel talks BPO in Moldova.

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May 5, 2024
The last word: The next CX powerhouse

Chişinău in Moldova, a country sandwiched between Ukraine and Romania, with a population of 2.5 million, could be Europe’s next outsourcing champion.

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May 1, 2024
CX OUTSOURCERS MINDSHARE EVENT | Atlanta

I joined the panel discussion exploring new horizons and identifying emerging offshore and nearshore locations for business process outsourcing and customer experience operators at the CX Outsourcers Mindshare Event in Atlanta, Georgia.

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